Refund & Cancellation Policy
Refund & Cancellation Policy for Shree Aadhya Foods
Effective Date: April 1, 2025
At Shree Aadhya Foods, we are committed to providing high-quality products and a positive shopping experience. However, we understand that sometimes, cancellations or returns are necessary. This Refund & Cancellation Policy outlines the process for canceling an order, requesting a refund, and returning products.
1. Order Cancellation
•Cancellation Before Shipment: If you wish to cancel an order, you can do so at any time before it is shipped. To cancel, please contact us as soon as possible via email at [email protected]. If the order has already been processed or shipped, we will not be able to cancel it, and you must proceed with a return after receiving the product.
•Cancellation After Shipment: Once the product has been shipped, cancellations are not possible. You can refuse the delivery or return the product as per our return policy.
2. Returns & Exchanges
We want you to be satisfied with your purchase. If the product is damaged or defective, you can return it or request an exchange.
•Eligibility for Returns: You are eligible for a return if the product is:
•Defective or damaged upon arrival.
•Incorrect or different from what was ordered.
•Timeframe for Returns: Returns must be requested within 7 days of receiving the product.
•Condition of Product: Products must be returned in their original condition and packaging, with all tags and labels intact.
•Non-Returnable Items: Certain items such as perishable goods or custom products may not be eligible for return. Please check the product details for specific information.
3. Refunds
•Refund Process: Once we receive the returned product and verify its condition, we will process your refund. Refunds will be issued to the original payment method used for the purchase.
•Timeframe for Refunds: Refunds may take 5-7 business days to appear on your bank account or payment method, depending on the payment provider.
•Partial Refunds: If only part of your order is returned, we will issue a partial refund based on the returned items’ value.
4. Shipping Costs
•Return Shipping Costs: Customers are responsible for the return shipping costs unless the product is defective or an error occurred on our part.
•Original Shipping Fees: Original shipping fees are non-refundable unless the return is due to a defective or incorrect product.
5. How to Return a Product
To initiate a return, please follow these steps:
1.Contact us at [email protected] with your order details and reason for the return.
2.Our customer service team will guide you through the return process.
3.Once approved, ship the product back to the address provided by our team.
6. Cancellation of Subscription Services (if applicable)
If you have subscribed to any services or recurring deliveries, you can cancel at any time. Subscription cancellations must be made before the next billing cycle to avoid being charged for the next period.
7. Contact Information
If you have any questions about our Refund & Cancellation Policy or need assistance with an order, please contact us at:
•Company Name: UCDREAMS TECHNOLOGIES LLP
•Contact Email: [email protected]
•Address: Bhuvaneshwari Nagar, 560024
By purchasing products from Shree Aadhya Foods, you acknowledge and agree to the terms outlined in this Refund & Cancellation Policy.